PWS is a full-service warranty program that will cover every kind of electronic product that you have in your home, apartment, dorm, or home business. Our Home Electronics Warranty service covers these and other valuable products with up to $1,500 in annual coverage:

	Home entertainment products (TV’s, home theater systems, gaming systems, DVD players, etc.)
	Home office products (Laptops, desktops, tablets, routers, printers, external hard drives, etc.)
	Connected smart home devices (Lighting, thermostats, TVs, speakers, streaming devices, etc.)
	Wearable technology (Apple watch, Fitbits, etc.)
	Smartphones (Apple, Samsung, etc.)

PWS is a full-service warranty program that will cover every kind of major appliance product that you have in your home, apartment, dorm, or home business. Our Major Appliance Warranty service covers these and other valuable products:
Refrigerator, Washer, Dryer, Range, Oven, Dishwasher, Built-in microwave oven, Trash Compactor, Free standing Ice Maker, Wine Chiller, and Range Exhaust Hoods, etc. If you have questions regarding whether a product is covered in your home, simply reach out to our friendly customer service department and they will be happy to answer your questions.

Choosing the right appliance warranty protection means selecting a partner committed to your satisfaction and convenience. With benefits like 24/7 customer support, a hassle-free claims process, and access to certified technicians, it’s about much more than just fixing appliances for us; it’s about providing you with peace of mind. Our services extend beyond simple repairs, covering parts, labor, and even accidental damage, ensuring that your household continues to run
smoothly.

The customer must enter the product category, manufacturer name, model #, serial #, and original purchase price.

The CPS warranty begins on the date of warranty enrollment, but the coverage begins on day 31 post-enrollment.

When customers register their products, they will choose the product category. That category will dictate what is covered by our plan:

	Replacement Plans - Products under $150 • Instead of repairing the product, CPS will issue a check for the cost of replacement.
	Repair Plans - Products over $150 • CPS will first attempt to repair the claimed product. If the product cannot be repaired, CPS will issue a check for the cost of replacement

Affinity warranties are unique in that they have annual and per-claim limits of liability. The limit of liability cap is the most CPS can pay out for the customer’s warranty annually and per claim. Please view the limits for this program below:

	Annual Limit - this is the most that CPS can pay out per warranty contract annually.
	Per Claim Limit - this is the most that CPS can pay out per claim.

	Per Claim - if the customer’s repair cost exceeds the limit of liability, CPS will reach out to the customer to collect the extra repair costs. If the customer decides not to submit payment - CPS will offer the customer a check for the cost of the replacement.
	Annual - if the customer’s plan reaches the annual limit of liability, their contract will be closed for claims filing until the 1st year is completed. Customers can then file new claims at the start of the next year (as long as their warranty membership is no active.

A fully registered CPS product and the details of their claim.

Yes, the customer will be charged a low deductible at the time of claim. Deductibles are clearly listed in the customer’s online account.

In-Home Coverage - At the time of claim, CPS will assign a local manufacturer-authorized repair center to diagnose and repair the product at the customer’s home.

If the product cannot be repaired, CPS will replace it with a check for the current market value of the customer’s product (less shipping/tax).

We understand that problems can happen at any time, that’s why our warranty plan is designed to be there for you when you need it most. Whether it’s a cracked smartphone screen or a fridge that isn’t cooling, we’ve got you covered. It’s important to keep in mind that we cover claims that occur 31 days post-warranty enrollment.

If you ever experience an issue with your product, don’t worry! Filing a claim is easy and hassle-free. All you need to provide is a description of the problem and the date it occurred. With this information, our dedicated team can quickly process your claim and get you back up and running in no time.

When it comes to paying a deductible or service call fee at the time of claim, the answer is yes - but don’t sweat it, it’s only a small fee. We want to make sure our technicians can quickly diagnose and repair your product, and the deductible allows for that process to start. So rest assured that you’ll receive the best service possible, just be sure to have your payment method ready before our team can help you out.

We have manufacturer-authorized repair centers spread across the country to ensure that your products are in good hands. Our partnership with only manufacturer-authorized service providers ensures strict repair guidelines are followed, and up-to-date knowledge of the product is implemented. Moreover, authorized centers have easy access to genuine parts that fit perfectly with your devices. Rest assured, you can enjoy peace of mind knowing that your products will be well taken care of and that you can continue using them for a more extended period.

We know your time is valuable, so we aim to process your claim as quickly as possible. With CPS, you can expect your claim to be processed within 24-48 hours from submission. But wait, there’s more! We even go the extra mile to expedite your claim! Claims submitted in the morning are usually processed by the afternoon, while those filed in the afternoon are typically processed by the following morning. So sit back, relax, and let us take care of your claim in no time!

At CPS we understand that accidents happen. In the unfortunate event that your product experiences a malfunction, filing a claim is a breeze:

	Simply reach out to CPS, and we’ll review and approve your claim in no time.
	For products that Include In-Home Service (appliances and TVs), CPS will assign a local manufacturer authorized repair center to complete repairs at your home.
	For all other product categories, you can bring the product to a local repair center in your area.
	In the rare case that your product cannot be repaired, CPS will offer a settlement via check for your product’s current value Rest assured that CPS is committed to making sure you have a functioning product that meets your needs. With a CPS warranty, you can have peace of mind knowing your investment is protected.

Rest easy knowing that our CPS Warranty Program protects your product. In the unlikely event that your product cannot be repaired, we have you covered. If your product cannot be repaired, CPS will offer a settlement via check for your product’s current value. Our team is dedicated to making sure that you are satisfied with your warranty and that your warranty experience is as smooth as possible. So, buy with confidence knowing that you have our CPS Warranty Program backing you up.

If your product’s repair costs exceed our per claim limit, we provide you with two fantastic options to choose from. Firstly, you can add the additional amount required to complete the repair, and secondly, you can opt for a settlement via check for the product’s current value. Whatever your choice, you can always trust CPS to be there for you!

Firstly, we’ll provide you with the option of adding additional money to complete the repair. We understand that sometimes repairs can be costly, and we don’t want you to be left with a product that’s still not working properly. However, if that’s not the route you want to take, we also offer a settlement via check for the product’s current value or the remaining portion of the warranty coverage. It’s entirely up to you! At CPS, our goal is to make sure you’re taken care of no matter what. That’s why we’ve created our warranty program to provide you with the peace of mind you deserve.

We understand that sometimes things don’t go as planned, but don’t worry, our CPS team is here to help! You can easily reach out to one of our knowledgeable and friendly managers by simply shooting an email to . They will promptly assist you with any questions or concerns you may have. Rest easy knowing that our team is here for you.